Tour Policies

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Responsibility:

Wolf’s Tours cannot assume responsibility as agents for hotels and other accommodations and cannot be held responsible for lack of performance by proprietors or their staff.

All operations and their respective tariffs will be within the operating authority assigned by the “Department of Transportation” and the “Pennsylvania Public Utility Commission.” Wolf’s Tours reserves the right to decline acceptance of any person on our tours and also to make changes in itineraries and prices.

Pickup Points:

Please be at your pickup point 10 minutes prior to departure.

York Springs - Wolf's Bus Lines Terminal

Gettysburg - Gateway Theater Rear Lot

Carlisle - Point Mall (formerly the Plaza Mall)

Camp Hill - Radisson Penn Harris Hotel

Harrisburg - Harrisburg Mall (Pole #32)

Chambersburg - Wal-Mart on Rt. 30 East

(see trips with * )
*Not all pickups available on all trips. Please check with the office when making a reservation.

Please Note: Parking in any lot with public access is done so at your own risk. Wolf's cannot assume any responsibility for theft, damage, vandalism, etc. that might occur to vehicles parked in any lot.

Price Information:

Prices quoted on overnight trips are per person, based on two people to a room. We also have prices for single, triple and quad rooms when available.

In the event of increased diesel fuel costs, we reserve the right to impose a fuel surcharge on our tours to cover these increased costs.

Deposits & Final Payments:

One-day tours: require a $20.00 Per Person deposit within 14 days of making the reservation and then the trip needs to be paid in full at least four (4) weeks prior to the departure date. One-day tours involving a ticket (Broadway Shows, Concerts, Sporting Events, etc.) are to be paid in full within 60 days before departure and are then non-refundable.

Multi-day tours: require a $50.00 Per Person deposit. Deposits are required within 14 days upon making reservation. Balance is due four (4) weeks prior to departure. Some exceptions may apply.

Notice: 5% discount is offered on the tour price of any tour booked and paid in full three months before departure date. Some exceptions may apply.

***We do not accept credit card payments for the early payment discount. Cash, check or money order only.***

We highly recommend you purchase trip cancellation insurance on all multi-day trips and one-day trips involving special tickets.

Trip Cancellation Insurance:

No one likes to think about calamities that can happen before or during a trip, but they do happen. To help you handle unforeseen travel headaches, Wolf's Bus Lines is now offering trip cancellation insurance through Access America for an additional fee. Brochures are available upon request. Trip cancellation insurance is recommended on multi-day trips, but not required.(Please note: For preexisting conditions to be covered, insurance must be purchsed within seven days of your deposit.)

Schedule Changes on tours:

Changes may occur, and in this event, we reserve the right to make any changes in plans which may be necessary due to local conditions including weather which may be for the betterment of the tour. This could be for a variety of reasons; failure on the part of outside agencies to deliver accommodations, admission tickets or other arrangements or unusual circumstances which are beyond the control of Wolf’s Bus Lines. Itineraries may be changed to benefit the quality of the tour at the discretion of Wolf’s Bus Lines. Passengers will only be notified if there is an extreme change in the itinerary. Cancellation policy will not be affected by changes in the itinerary.

Mail Payments:

Please include name, date of trip and return address to:
Wolf's Bus Lines, Inc.
PO Box 235, York Springs, PA 17372.

Cancellations:

Refunds will be given if cancellations are made at least one month prior to the departure date on most Wolf's Tours. In the event you must cancel a tour that involves a non-refundable ticket, a refund will only be issued if the ticket can be re-sold before the departure date. Wolf's Tours reserves the right to cancel a tour if less than 18 reservations have been made. Some exceptions may apply.

Wolf’s will be enforcing this cancellation policy, due to the strict policies set forth by the attraction, restaurants and hotels used on our trips. Therefore, we highly recommend you purchase trip cancellation insurance to insure that your investment is protected.

Seating:

There will be no reserved seats on any tour. However, there may be a rotation of seats on extended tours.

Smoking & Alcohol on Bus:

For the comfort of all, we maintain a no smoking policy. However, for those passengers who wish to smoke, frequent rest stops are provided. No alcoholic beverages are permitted on any tour.

Proof of Citizenship:

Proof of citizenship is required on all tours traveling outside the United States, including travel to Canada. All U.S. citizens who are 16 and older traveling between the U.S. and Canada by land or sea (including ferries), will be required to present a valid passport, passport card, or Frequent Traveler card (NEXUS, SENTRI, FAST). U.S. and Canadian citizens who are 15 years old or younger may travel with just a copy of their birth certificate.

Wolf's is not responsible for anyone who does not have the proper documents or forgets their paperwork the day of the trip. If you are not a citizen of the U.S., you are responsible for determining what identification you will need to enter Canada. Please check with U.S. Customs and the Border Protection for this policy is subject to change by the U.S. Government and Canada without notice.

Gratuities:

The question often comes up about tipping for the drivers and escorts. The final success of any tour depends on the kind of job the driver and escort does. And, since both perform in an unsupervised environment, tipping is a way of showing your driver and escort the kind of job they are doing. As a standard in the industry, it is recommended that gratuity be $2.00 Per Person per day. As an example, a 3-day tour would justify a $6.00 tip. When you compare this to giving a bellboy $2.00 to take your bag to your room or 15% to a waitress, the amount tipped to your driver and escort becomes more meaningful. It is these people who look after your safety, comfort and enjoyment for often 10-12 hours per day. Of course, it goes without saying the amount of gratuity always reflects the kind of job performed.

Luggage:

Passengers are permitted one large suitcase per person. Also, a small carry-on piece will be permitted, but passengers are responsible for such items.

Additional

Don’t expect everything to be the same on tour as it is at home. After all, the point of traveling is often to experience new and interesting things.

Wolf's Tours:

For special events such as sporting, theater, etc., check advertisements in your local newspapers and/or our website. Please have friends drop us a card to be placed on the mailing list.

Office Hours:

Newspaper Advertisements:

Advertisements appear in: Carlisle Evening Sentinel, Harrisburg Patriot and Chambersburg Public Opinion